Prospective Resident FAQs

Answers to your frequently asked questions

  • When can I see the home?

    You can see photos and videos on our website. In order to see the inside of the home in person, please call our Leasing Manager to arrange for a showing appointment.

  • How much is the security deposit?

    The security deposit will vary by the specific home you are interested in. Please refer to the individual listing information on our website.
  • Can the security deposit be broken down into payments?

    Unfortunately no, the security deposit must be paid in full.
  • Where is the home located?

    Please click on the “view details” for a detailed map of each home location.
  • Is the home in a safe or good neighborhood?

    We cannot answer this question for you because we have not lived in the property. At the same time we don’t know how you define “safe” or “good” and every person defines it differently. In addition, because we are real estate licensees, we could be held legally responsible for applying our own criteria to answer your question, so we ask you to complete your own due diligence to make that determination for yourself.
  • How much is the rent?

    The rental rate for each of our rental homes can be found on our website.
  • Is a washer, dryer and/or refrigerator included with the home?

    This varies for each individual home we offer for rent. Please refer to the listing. If it is not specifically listed, most likely it is not included. However, if this is critical to you and you would like to be absolutely certain, please contact the Leasing Manager directly.
  • Are any utilities included in the rent?

    Typically water, sewer, and trash are included. But each property owner sets their own criteria. Please check the listing and ask the Leasing Manager.
  • When is the home available for move-in?

    The availability date will vary for each home and is shown in the listing information of the home.
  • What is the application fee?

    The application fee is $54 per applicant aged 18 and over. In California, every person over the age of 18 that will be living in the home must complete an application.
  • What school district is the home located in?

    Although we may know what school district the home was located in at one point, school district boundaries are subject to change. Therefore, if this is an important consideration for you, we ask that you contact the school district directly to confirm that the home is located in the school district boundaries.
  • Who pays the HOA fees?

    The property owner will continue to pay the HOA fees.
  • Are pets allowed?

    Each homeowner will decide whether or not he or she will allow pets in the home. This should be shown in the listing information of the home.
  • Can I paint inside the home?

    Some of our owners will allow a changing of the paint. There is a small process involved, part of it being written permission by the property owner, through us, to do so. Please contact us for the details
  • Is the rent negotiable?

    Ultimately, everything is negotiable but the properties we are marketing at set at the market rental rate. The owners are offering a good value for their homes at a fair market rate. Items that are sometimes discussed are lawn service and the utilities.
  • If I buy a house can I get out of my lease?

    No, your lease is a legally binding document that you cannot cancel unilaterally. There is an early termination fee to break your lease. Please contact the office for details.
  • Do you accept cash?

    We have many options to pay your rent, but cash is not one of them. You can pay online through our website portal, or you can mail in a check, cashier’s check or money order.