Sacramento Office
3100 Zinfandel Drive, Suite 285
Rancho Cordova, CA 95670
Office Hours: Monday-Friday 9:00 am-5:00 pm
By Appointment Only
Phone: 916-517-2061
Email: sacramento@purepm.co
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Resident FAQ
Your rent payment is due on the first of each month.
You can pay rent online through our software portal, or you can mail it in or drop off your check or money order off at our office during business hours.
Sorry, we do not accept cash. However, you can obtain a cashier’s check or money order and submit that for payment.
You will receive your security deposit reconciliation per the California law within 21 days of PURE Property Management receiving the keys. If there is any damage found that was your responsibility, the security deposit will be deducted by that amount to cover the expenses to repair the home.
Investor FAQ
We process all of our owner statements on or before the 10th of each month. The processing date may be a day or two earlier or later depending on weekends and holidays. Since we pay via direct deposit (ACH) into your bank account, it will usually take 1-3 days for the monies to actually appear in your bank account. This is due to your institution’s policy on releasing funds to their clients.
The choice is yours, but we highly recommend that you allow pets. The reason for this is that over 60% of U.S. households have pets. If you do not allow pets, you are eliminating over half the potential rental market from the very beginning. Please ask us about our pet screening process and the additional protection you receive. We do charge additional Security Deposits for pets and will have you involved in the process.
We can make all the requests we wish but obviously, there is no way to monitor or enforce this. We cannot be at the property 24 hours a day. Our recommendation is that if you allow pets, assume they will be inside the property.
If an applicant has a service animal and can provide proof of the need for a service animal, the animal is not a pet by federal law and it must be allowed, again per federal law. We require a pet application for all residents who wish to have a pet. The application requires a number of items. A service animal also needs to meet the requirements.
